“From the very beginning of our contract with ALL A Glow, we saw a marked improvement in the service of our Golden Lounge thanks to their professionalism and attention to detail. I have seen first hand the dedication, teamwork and commitment they have consistently given Malaysia Airlines. At no time have they ever let us down in any way. I very much rely on their consistent professional advice. They really know their product and excel in service…Their staff are exemplary. I cannot fault any one of them. Mr. Paladino is very much involved and it is always a great pleasure to see the hands-on direction he gives his staff. At no time have I had to worry about any lowering of standards and it is a delight to work with Tony’s staff who are always polite and efficient in their dealings with our First and Business Class passengers…[they] have ensured all of Malaysia Airlines needs have been met at all times”

Ms Anne McNally
Passenger Relations Officer
Golden Lounge, Malaysia Airlines

"Emirates First and Business class guests have been the beneficiaries of outstanding high quality customer service and house keeping from the All A Glow housemaids within our First and Business class Lounge at Melbourne Airport.

All A Glow was recently awarded the Emirates Airport Services recognition certificate for continued high levels of customer service and professionalism.

Their attention to detail ensured that every aspect of our lounge was catered too. Passenger comfort is at the forefront in their day to day tasks and we have been absolutely delighted with the positive comments received by our guests.

Through their commitment and initiative, the All A Glow team to diligently manage the lounge operation with minimal input and supervision from our staff.

They are courteous, polite and a pleasure to work with and you will often find them doing that little extra for our guest that makes the difference.

Tony, All A Glow has set new standards in customer Service and housekeeping and I must applaud you and your organization for pursuing such service levels.

We look forwards to continuing our association with All A Glow.

Well done and keep up the good work."

Mr Bruno Dimasi
Airport Services Manager
Emirates