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The fact that most of our new business comes from referrals from happy clients speaks volumes about the first-class service levels we maintain. Here are a few of the testimonials we’ve received from our clients :
“AAG have been a supplier of cleaning services to Qantas Flight Catering Ltd in Melbourne during my tenure there as Regional General Manager from May 2001 until December 2007. The catering facility operates 24 hours a day, 7 days a week and must comply with stringent quarantine and environmental regulations. During that period AAG was a very reliable supplier to our business and I found them to be very flexible in meeting our changing requirements.” |
Andrew Meek, General Manager, Airport Business Services
Qantas, Melbourne, 2008 |
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“AAG Airport Services have been providing Jetcity with Cabin Cleaning services for our VIP, Presidential, Royal and Charter aircraft for 18 months…… The supervision is constant and all aircraft cleaned, be in Deep Clean or Quick Turnaround Clean, not only met our expectations but those of our clients. The management team at AAG are passionate about their clients and business and also to any of our needs as a customer." |
Di McNiff, Operations Manager
JetCity, Tullamarine |
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“I would like to take this opportunity to thank you and your staff for the professional way in which duties are being performed at the Golden Lounge. In the recent survey for the April to June period, Melbourne received an excellent result. Top in all areas, equal only to Frankfurt and London……..” |
Kumar Brang, Station Manager
Malaysia Airlines, Melbourne |
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“From the very beginning of our contract with AAG, we saw a marked improvement in the service of our Golden Lounge, thanks to their professionalism and attention to detail. I have seen first hand the dedication, teamwork and commitment they have consistently given Malaysia Airlines. At no time have they let us down in any way.” |
Anne McNally, Passenger Relations Officer
Golden Lounge, Malaysia Airlines |
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“AAG….have a very good work ethic and perform their tasks willingly and to a very high standard…… I would have no hesitation in recommending AAG and feel sure anyone choosing their services would be well satisfied.” |
Carol Stamp, Customer Services Officer
Singapore Airlines |
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EXCELLENCE AWARDS
Winner of Australian Achiever Awards for Excellence in Customer Service, achieving “Highly Recommended” in 2000, 2002, 2004, 2005, 2007, 2008 and 2009.
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